Katana Buffet

Gary S. a month ago

It's a nice place to eat. The Buffet had the typical choices for a Chinese Restaurant with some mores! I wasn't impressed with the Sushái, but other items were warm and replenished when needed. Moderately priced!

Rebekah Simmons 4 months ago

I have enjoyed every Chinese buffet I've gone to. Expect for this one. My friend and I were immediately asked to pay and leave a tip before being served. Paying first is fine, but why leave a tip before meeting the waitress? It was $20 for the buffet. We only got water. Every other buffet I went to has been 12.99. I thought 'oh, they must have a huge variety.' No. It's very comparable to the cheaper buffets I've been to. I didn't have cash on me, so I left a tip while paying with card. My friend was going to tip with cash after we ate. This was a mistake, apparently. The waitress snapped at us to sit down and told us they needed to see our receipts. They look at mine. They give me a fortune cookie. They look at my friends receipt and see that she didn't leave a tip before eating. No fortune cookie for her. Another waitress comes over later and sees only one cookie, so she pulls one out of her pocket, sees that the receipt has no tip, and puts the cookie BACK in her pocket. The waitresses kept watching us from the corner and kept moving chairs in my path when I'd walk by. I went to get sushi and the chef there was watching me like a hawk. I only took 4 pieces. I already paid, man! W

Craig Fisher Edited 4 months ago

$65.43: three people with drinks...sweet tea. Over $20.00 each for mediocre fare at best. It is better than some but not nearly as good as the one we frequent near home. At the prices Katana is charging it should be a primo buffet, it's not, very disappointed. Service was lacking. Plates were taken when finished but drinks were never refilled. No communication at all. Wait staff was too busy sweeping all around our table (gross) while we were eating to be troubled with customer service. My first and likely last trip to this just so so Chinese buffet.

Antonette Castro 7 months ago

This has got to be the worst Costumer service experience I’ve ever seen. Mind you I have been here over 12 times with my family. Every time we eat there I tip 20. The first encounter was when the lady didn’t see the 20 halfway under the tip she yelled out and said no tip I said yes she said why don’t tip and threw the tip tray back on the table. I said it’s right there. She said oh k never mind. Last night on the other hand was the icing on the cake. I didn’t have cash on me so I asked the cashier to put the tip on my card they said to choose a percentage my husband chose 15% which was 17 dollars. same lady that had yelled about the tip came over with the tip tray and said u done placing the tip tray on the table next to my husband. My husband said no but can I get a refill she came back with the cup filled halfway. And was giving attitude. She was rushing us out when we were only there for about 20 minutes. After we had finished she came and started clearing the table. Took my receipt and was reading it started talking in her language slamming the dishes and took back the fortune cookies she had placed with the tip tray after the fact I said I was taking them.

Vladyslav Makarenko Edited a year ago

"I recently visited this Chinese buffet and had a mostly decent experience. They offer a wide range of food choices, from classic Chinese dishes like lo mein, General Tso’s chicken, and fried rice to some American-style options. The variety was impressive, and it’s easy to find something you’ll enjoy, whether you're a fan of stir-fries or looking for something more familiar like chicken wings. That said, the sushi and rolls selection was a big letdown. There were very few options, and the quality just wasn’t there. If you're a sushi lover, you might want to skip this part of the buffet. One thing that left me uneasy was an incident I noticed during my visit. I saw a waiter pick up a pastry that had fallen out of the tray and put it back instead of discarding it. It was disappointing to see, as hygiene should always be a priority in a restaurant. If it weren’t for that, I would have rated this place 5 stars. Despite that issue, I found the buffet to be good value for the money, with plenty of food for the price. However, while it was okay for a one-time visit, I didn’t enjoy it enough to make me want to return."